Digital Insurance

Tokio Marine HCC Launches Cloud-based Portal for Straight-through Processing

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Project Highlights

Tokio Marine HCC cut policy issuance timelines by 75% and reduced product adjustments from months to a week by implementing a cloud-based STP portal. The firm gained the flexibility to scale IT staff and innovate quickly by acquiring deep expertise in insurance-specific platforms, as well as modern microservices-enabled technology tools and solutions such as AWS.


  • Achieved a 75% reduction in the time required from submission to issuance
  • Slashed the process of adjusting rates and coverages from about three months to a week
  • Boosted the average premium per employee, resulting in a 12.5% enterprise productivity increase
  • Increased IT development productivity by 60%