Regional Carrier Revitalizes Claims Organization With Cloud-Native Platform

Published on: February 11, 2026
Posted on: February 11, 2026

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Project Highlights

A regional carrier based in the Northeast replaced its decades-old legacy claims system with a custom-built, microservices-based platform to improve operational efficiency and improve business agility.  

Benefits

  • Reduced claims cycle time from 20 days to below 14 
  • Cut forms development time by 94% 
  • Accelerated speed to market 
  • Accelerated onboarding 
  • Eliminated technical debt 

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