In the new digital economy, insurers are investing in APIs to streamline operations, improve customer experience, broker third-party partnerships, connect to new distribution channels, and more. Today’s insurance customers are harder to engage and retain than ever; to remain competitive, insurers need to leverage APIs and build an ecosystem that increases the value they provide to their customers.
To learn how to take one of the first steps of your API journey—adoption—read this handy infographic exploring the 5 main API adoption decision points:
- Strategy
- Technology/Platform
- Design
- Development
- Management
