Generative artificial intelligence (GenAI) has been a dominant theme across the globe for the last few years, and the insurance industry has been no exception.

Insurers are leveraging GenAI across a variety of use cases to enhance their processes, scale their businesses, and provide more personalized experiences. But GenAI is not the first time a form of AI has been used by insurers, and the technology will only continue to evolve.

In this e-book, ValueMomentum’s AVP and Head of Emerging Technologies David Kuhn explores:

• How AI evolved over time
• How insurers have leveraged various forms of AI
• What’s next for the future of AI in insurance