Project Highlights
Acuity Insurance automated and standardized its customer communications across the enterprise, delivered superior customer experience and gained a competitive edge by implementing the modern OpenText Exstream CCM platform.
Benefits
- Saved significant business user and IT time and resources with the rationalization of forms
- Enhanced business user satisfaction
- Addressed the compliance issue efficiently by rapid migration of forms
- Developed an internal team and prepared them with the needed technical skills and knowledge to support enterprise forms migration
