Viswanath Maddali, EVP and Head of Distribution & Marketing at ValueMomentum

One of the most critical elements of a modern agent portal is faster quote and bind, because it decided how much business an agent is placing with the carrier. It also indicates how an insurer is making it easier for the agent to place business. On top of faster quote and bind, underwriter collaboration is important and faster collaboration helps the agent to place business quickly.

The additional capabilities include sharper appetite tools, virtual assistants, wherever possible, and a lot of self-service capabilities. In addition, intuitive workflows are important because you do not want them to enter a lot of data like underwriters do and also a lot of data pre-fill wherever possible, so that it is easier for them to place business.