A global P/C reinsurance and insurance carrier leveraged AI-enabled technologies to automate business processes triggered by incoming emails. The automation project brought over $3M in efficiency gains across multiple areas of underwriting and claims and drove over $5M in premium growth.
- Defined a framework and capability to deliver value at speed to market
- Improved customer service, operational efficiency, and data quality
- Accelerated business growth to the tune of $5M and $3M+ in efficiency gains
- Reinforced the organization’s industry-leading expense ratio