Project Highlights
As part of its commercial lines expansion, a super-regional carrier invested in creating a modern, dedicated quote-and-bind portal for agents to streamline the sales process of more complex lines of business, enhance STP, and improve customer and agent experience.
Benefits
- Gained 30% efficiency across experience development
- Achieved almost 17% STP for new business
- Reached 80% STP for conversion renewals within 6 months of release 1
