Our Client is a leading National Direct Insurance Carrier.
This Carrier had embarked on a multiyear transformation of its IT systems to enable customers to digitally engagement for sales and service.
The transformation aimed to help the Carrier align its systems to provide best in class sales and service experience for its customers.
Further, the Carrier’s IT executives were seeking to standardize and rationalize the IT systems to create a shared pool of skills and technologies for the enterprise.
These strategies were expected to enhance the Carrier’s leadership in the direct insurance market, while lowering operating costs and driving agility.
To assist with this transformation, the Carrier sought an IT partner that:
ValueMomentum partnered with the Carrier to design an engagement that combined consulting staff with that of the carrier’s. Engagement highlights included: