Insurance

NJM Expands Commercial Lines Business by Successfully Implementing BOP and CUMB Lines on Guidewire PolicyCenter

NJM rolled out Business Owners Policy (BOP) and Commercial Umbrella (CUMB) lines in thirteen months using Guidewire PolicyCenter. NJM’s new lines are equipped with 440 ISO and carrier-specific forms built on the Quadient Inspire CCM Platform.

Business Need

NJM decided to add BOP and CUMB lines to their offerings as their next step in becoming a full-service, multi-line carrier. The initiative required expanding the Guidewire InsuranceSuite, as well as developing solutions for Documents and financial systems. Given the inherent complexity and scope of the project, NJM was spurred to onboard an IT partner with both technical and commercial lines expertise.

Technology and Tools 

Working in collaboration with ValueMomentum, NJM was able to efficiently implement BOP and CUMB on Guidewire PolicyCenter, as well as develop all necessary Documents on the Quadient Inspire CCM platform.

Success Factors

NJM cites ValueMomentum’s collaborative partnership approach and expertise in commercial lines as key success factors.

Impact

Implementation of BOP and CUMB lines was completed over 13 months, and will soon go live in six states. Furthermore, NJM is now equipped to tap into new distribution channels using their new “Agency Channel,” which was developed as part of the project. The success of this implementation has set the groundwork for NJM’s continued growth and expansion.

NJM has gained from ValueMomentum’s knowledge in commercial lines, while ValueMomentum has benefited from NJM’s decision to entrust ValueMomentum with a major strategic initiative—a first for NJM, as we’ve never relied on a single partner for the implementation of new lines of business in PolicyCenter.

Jozsef Szoke, AVP