Senior Software Developer

About Digital & Cloud Services Business Unit:

The Digital & Cloud Services team helps enterprises rapidly deliver new experiences to stay competitive in today’s digital-centric market. ValueMomentum provides expert assistance to leading insurance, banking, and healthcare companies for speedy and successful transformation journeys. The service offerings of Digital & Cloud services include App Development, Integration, Cloud & Infrastructure Services, and Leveraging ITSM Automation – implement intuitive and automated ITSM platform.


  • Excellent in understanding of 24/7 L1/L2 production support process and various tasks involved in day to day basis for SLA/non-SLA and URT jobs including job monitoring, analysing job failures and issue resolution
  • Excellent in communication and collaboration with L1 support team, customer and all stakeholders involved
  • Performance improvement of production jobs: Identify jobs which fail frequently, analyse, collaborate with customer and take it to close
  • Communicate with Customer for every SLA job failure for seeking managers approval thro’ a conference call 24/7
  • Track on regular basis JIRA/defects raised
  • Attend NOC and system outage calls and follow process/tasks related to NOC/Outages
  • Provide update to customer on any specific job failures, JIRA’s and improvement areas
  • Team player with excellent Analytical and Problem solving skills
  • Good Interpersonal skills to communicate effectively at all levels of the 24/7 support process
  • Create Monthly Roster and ensure team’s availability as per Roster
  • Build high performing teams for production support

Qualification, Skills & Experience:

  • Total IT experience 3-6 years of working in Data projects
  • At least 3 years’ experience in ETL tool Ab Initio, Unix, any database preferable db2 and Netezza; On-Prem and On-Cloud production support experience
  • Experience/willingness to work on 24X7 shifts on a Roster
  • Ability to monitor jobs, report, resolve issues by following SLA’s
  • Strong technical expertise in handling production activities and work experience in Ab Initio, UNIX and any Database
  • Computer science graduate

About Valuemomentum:

Headquartered in New Jersey, US, ValueMomentum is one of the fastest growing software & solutions firm focused in the Insurance, Healthcare and Financial Services domain. Our industry focus, expertise in technology backed by R&D and our customer-first approach uniquely position us to deliver the value we promise and drive momentum to our customers’ initiatives. ValueMomentum is amongst the top 10 insurance-focused IT services firms in North America in terms of the number of customers. Leading insurers, banks and healthcare firms trust ValueMomentum with their core transformation and digital transformation initiatives. We are looking for talented, passionate and creative people to join our rapidly expanding team and discover unlimited opportunities for growth!

What we offer:

  • Career Advancement: Individual Career Development, coaching and mentoring programs for professional and leadership skill development
  • Comprehensive training and certification programs.
  • Performance Management: Goal Setting, continuous feedback and year-end appraisal. Reward & recognition for the extraordinary performers.
  • Culture: A highly transparent organization with an open-door policy and a vibrant culture.

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