BizDynamics is an independent cloud-based digital engagement platform for property/casualty insurers to digitally engage their customers, distribution channels and employees.
Traditionally, P&C carriers have provided limited connectivity to their insured’s and, in many cases, only marginally better service to their agents. In today’s environment both agents and insureds have been conditioned in their private lives to expect a rich and personalized digital experience when interacting with service providers online.
Insurers that recognize that their customers, agents and employees want to interact with them across different channels and devices, when and where they want will be poised to thrive in the digital economy.
With BizDynamics, insurers can provide customers, agents and employees with uniform digital experiences across all touchpoints. BizDynamics can accelerate an insurer’s digital journey with out-of-the-box apps for customers, agents and employees. It allows insurers to leverage investments made in core systems through APIs and provides powerful tools to rapidly develop new apps and digital experiences.
BizDynamics leverages cloud technologies and modern APIs and powerful tools to enable insurers to rapidly roll out digital apps with enriched experiences.
What makes us different?
Key Capabilities Enabled:
Digitally Engage – Anytime, Anywhere
BizDynamics provides intuitive quoting and policy servicing transactions for customers and agents. Insurers can extract information from ACORD applications. Agents can file claims on behalf of customers and use e-signatures to instantly conclude transactions.
Know What is Important
Agents and customers can view notifications on important events related to policies or quotes. An intuitive agent dashboard provides easy access to quotes, the ability to file and manage claims, launch new transactions and request changes.
Be Available and Responsive
Customers and prospects can initiate chats or request for call backs, find agents when they want and from the channel they prefer – be it mobile, tablet or desktop.
Agents can check your underwriting appetite before starting a transaction. And handy checklists ensure that agents get everything they need, upfront from their customers.
Be an Advisor
Coverage Helper helps agents to be trusted advisors to customers by prompting recommendations on coverages based on the customer’s risk profile. Agents can compare quotes and offer the best alternative to prospect.